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Cooperative Communication Specialist

Training

Learn about this powerful way of increasing staff safety, listening skills and productivity.

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Dan offers a varitey of presentations and trainings ranging from 90 minutes to 6 hours and more.

Get in touch with Dan or bring him to your agency, organization, business or university.

Learn about Dan, his clients, what they say about him and how to bring him to your organization.

  • What pushes our buttons, how we react and why
  • What anger is really all about
  • Effective communication
  • Preemptive methods to stop from making a hostile situation worse
  • Responses to confrontation
  • Recognizing the early warning signs of challenging behavior
  • Verbal deescalation strategies

This training is 3 hours long. It offers insight and understanding of the underlying themes of anger in ourselves and others. Included in this training are skills to manage stress while under verbal and emotional assault. Once learned, these skills make one less likely to be triggered by anger and better able to defuse it when it arises.

Areas covered include:


Working with Angry & Irate People